The Challenge / Opportunity
To improve the visitor experience using the latest technology.
Our Thinking and Approach
The Crown Estates are developing new areas of The Royal Landscape and creating a new visitors centre in Windsor Great Parks. This provided an opportunity for them to utilise the latest thinking and technology to enhance the visitor experience.
Cohezia’s consultants provided consultancy services to investigate various wireless technologies and recommend solutions for visitor tracking, interaction and access control. The investigations included RFID, Wireless, Mobile, Smartcard and Magnetic stripe technologies. Comparisons of each technology together with modelling of associated implementation costs were created. The study also needed to consider integration with other IT systems, such as car park control and ePOS.
Results
The Crown Estates received specific recommendations for the technologies that should be used, costs and benefits that could be provided.